Support

Pre-sale services
1. We can provide Professional and technical consultation and communication
2. Chiller selection and calculation after negioation with customers
3. Proper chiller application solutions recommendations
4. Professional Engineering solutions.


Service during warranty period
1. After the purchase of our chiller, Topchiller provides timely installation guidance.
2. 12 months guarantee is our standard warranty time for all products.
3. Within warranty time, any problem caused by the defects of the chiller itself,Top Chiller will offer its service until the problem solved.


Service outside warranty period
1. Lifetime tracking maintenance.
2. Provide each model chiller spare parts with the cost price.
3. Chiller Maintenance activity by cost only.
4. All chiller model Spare parts, special reserves to support.
5. Customer informations are permanently archived, regular track and re-tracking services.



To make sure each air chiller or water chiller unit is good quality and long service life, we develop and maintain strategic partnerships with world renowned manufacturers and suppliers who can guarantee world-class product quality and service.

        

Bitzer screw compressorcopeland scroll compressorDanfoss scroll compressorDanfoss scroll compressorMaer Air blower





shell and tube heat exchangerGrandfoss  water pumpHanbell screw compressortitanium tube heat exchangerplate heat exchanger





ElectricityEmerson/Alco dry-filterHitachi compressorMina motor  water pumpNF stainless steel water pump





oil pressure gaugeSanyo CompressorSchnider electronicsDanfoss expansion valveAlco dryer filter